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Gas and/or Electricity used for (but not limited to) non-domestic, commercial, industrial or illegal purposes, or for sharing or re-selling, is prohibited. You must also ensure that your Gas and/or Electricity usage is not negligent, irresponsible and/or wasteful. If in our reasonable opinion, you are using your energy for any of these reasons or we believe that your Gas and/or Electricity usage is negligent, irresponsible and/or wasteful, we may ask you to cease such prohibited usage and/or moderate your usage. We also reserve the right to charge you for the excessive element of your Gas and/or Electricity usage at your Utility Supplier’s tariff rate, or to suspend or terminate your service with immediate effect.
For guidance of typical domestic consumption, official Ofgem values can be found here.
All occupants must enter into a contract with us. Where more occupants are living in the property than are contracted with us and paying, we will immediately back date the un-paid contributions for the non-paying occupants for Gas and Electricity to the start of the tenancy and all occupants will be joint and severally liable. If your property has more bedrooms than occupants, you must notify us before your account start date and this may result in a change to your payments. Where a property has more bedrooms than occupants contracted with us and paying and we have not been notified prior to the start date, we may back-date any additional charges for Gas and Electricity to the start of the tenancy and all occupants will be joint and severally liable.
Water is supplied for domestic use only. Water charges that exceed your payment for water will be deemed as non-domestic and negligent. If your property has a water meter, it shall be capped at a maximum of your payment for water. The charges from the Utility Provider that exceed this cap will be charged to you at same cost we are charged by your Water supplier.
