Life at Split HQ

Welcome to Split The Bills, where you’ll always find a friendly face, a fast-paced, fun-loving environment and a fully stocked drinks fridge.

We’re a bright, forward-thinking team, here to make life a heck of a lot easier for students, landlords and letting agents trying to navigate the complicated world of shared utility bills.

No two days are the same and you’ll need to work hard and in return you’ll enjoy an exciting, supportive business with lots of added perks.

Perks of the job

We’re pretty chuffed with the benefits we offer our employees. Take a peek at all the perks you’ll get as part of the team.

32 Holiday Days

Including bank holidays and your birthday off, too.

Daily Breakfast

Start the day right with free cereal, bagels, tea and coffee every day of the week.

Westfield Health

You'll get a yearly allowance to spend on things like dental care, optical care, chiropody and more.

investment

Pensions

We'll make a 3% employer contribution towards your pension.

Friday Drinks

Help yourself to an ice cold beverage at the office bar, every Friday afternoon.

Free Bike Store

We've got ample, secure storage for your bike, unicycle or micro scooter.

harvest

Fresh Fruit

We have fresh fruit delivered to the office every week to help us get our 5 a day.

Maternity + Paternity

You're eligible for well-paid, advanced maternity and paternity leave after 52 weeks of employment.

Christmas Holidays

You'll get a good Christmas break with no need to use your holiday days.

favorites

Star of the Month

We celebrate and recognise the hard work of our team by each voting for our MVP. Our winning star gets a £25 voucher.

Wellbeing Support

Get access to our Employee Assistance Program for free impartial support and advice to help with life’s problems.

Games Room

Unwind on your break times with a bit of ping pong, pool or table football.

And there's more...

We’re part of the Time To Change movement, and are committed to breaking down the stigma and discrimination attached to mental health. Find out more about what we do here.

We believe that people shine the brightest when they’re free to be themselves. That’s why we don’t have any rules on dress code, tattoos, make up or other stuff that makes no difference to us. You be you.

We’re rated a whopping 4.9 / 5 on Glassdoor by our current and previous employees. For all the juicy details, check out the reviews here.

Who we're currently looking for...

A bit about us

Trading for 8 years, Split The Bills is a fast-paced company, here to make a difference for customers. We are a small and perfectly formed business of 30 people. The Founder is still involved in the business and this is an influential part of our culture. There’s a real buzz around the office and everyone digs in to build something truly different. Our mission is to make life easy for students, landlords and businesses trying to navigate the complicated world of utility bills. We thrive on challenging the norm.

 

A bit about the role

This is a brand-new role which will lead the Sales & Marketing function, reporting to a member of the senior leadership team.

You will be accountable for creating and executing the sales and marketing strategy and delivering our business growth targets for both consumer and business channels, working closely with our Head of Partnerships.

You will be responsible for lead generation and sales conversion; designing campaigns, managing paid search, digital, social and offline marketing channels, ensuring budget is allocated effectively and optimising the onboarding journey to maximise ROI.

You will be responsible for maintaining our brand and working with the wider team to ensure we deliver an excellent customer experience.

The role will include line management of a Digital Marketing Executive and Customer Onboarding Executive.

We are a small business and so there will be a lot of ‘rolling up your sleeves’ to get stuff done.

 

A bit about you

You should be able to demonstrate that you have:

  • Previous experience taking the lead on strategy

  • Extensive experience of campaign creation across digital and traditional channels for both consumer and business customers

  • Experience leading marketing and sales teams

  • Proven experience of generating positive marketing and sales results

  • Experience of producing marketing analytics and ability to draw insights from data

  • Excellent communication skills and a desire to collaborate

 

We’d love to hear from you if

  • You can demonstrate that you fulfil the expectation of the role (as above)

  • You would enjoy working in a small, dynamic business where there is

    opportunity to make an impact

  • You enjoy rolling up your sleeves and getting stuck in

 

What we can do for you

  • 23 days holiday

  • You’ll get your birthday off too!

  • Free breakfast
  • Relaxed office atmosphere

  • Casual dress code

  • Westfield healthcare

  • Employee Assistance Program

  • Vibrant, city centre location

 

To apply, please send an up to date copy of your CV and cover letter to careers@splitthebills.co.uk

A bit about us

Trading for 8 years, Split The Bills is a fast-paced company, here to make a difference for customers. We are a small and perfectly formed business of 28 people. The Founder is still involved in the business and this is an influential part of our culture. There’s a real buzz around the office and everyone digs in to build something truly different.

Our mission is to make life easy for students, landlords and businesses trying to navigate the complicated world of utility bills. We thrive on challenging the norm.

 

A bit about the role

This role will be responsible for managing, coaching and developing a team of 5 Customer Operations Specialists, and a Team Leader, reporting to a member of our Senior Management Team. The team is responsible for delivering a first-class customer service across our voice, email and live-chat channels to our student customer base.

You will be responsible for ensuring we deliver a customer service that is beyond expectations, reducing customer contact where necessary and making sure that our customers are happy and serviced to the best of our ability. You will work with the wider team to improve the customer journey and maintain our brand reputation.

You will work collaboratively with a variety of stakeholders across the wider business, including our Operations, Marketing and Finance teams and will need to report regular KPIs to the wider team including Senior Management.

We are a small business and so there will be a lot of ‘rolling up your sleeves’ to get stuff done.

 

A bit about you

You should be able to demonstrate that you have:

  • Previous experience in a similar role, coaching and developing a team

  • Extensive experience in delivering a great customer service

  • Previous experience in a fast paced, dynamic environment, and have been able

    to work well under pressure

  • Previous experience working to deadlines and KPIs

  • Good knowledge of Microsoft Office and Salesforce, or a similar CRM system

  • Excellent verbal and written communication skills

  • Strong organisational and administrative skills

  • Worked collaboratively with internal and external stakeholders for the benefit of the business

  • Objectively evaluated customer experience, making recommendations to drive improvements

  • Been the ‘go to’ person for customer queries and timely responses, to ensure positive customer experience.

 

We’d love to hear from you if

  • You can demonstrate that you fulfil the expectation of the role (as above)

  • You would enjoy working in a small, dynamic business where there is

    opportunity to make an impact

  • You enjoy rolling up your sleeves and getting stuck in

 

What we can do for you

  • 23 days holiday (plus bank holidays)

  • You’ll get your birthday off too!

  • Free breakfast

  • Relaxed office atmosphere

  • Casual dress code

  • Westfield healthcare

  • Employee Assistance Program

  • Secure bike storage

  • Pension contributions

 

To apply, please send an up to date copy of your CV and cover letter to careers@splitthebills.co.uk

 

A bit about us

Trading for 8 years, Split The Bills is a fast-paced company, here to make a difference for customers. We are a small and perfectly formed business of 28 people. The Founder is still involved in the business and this is an influential part of our culture. There’s a real buzz around the office and everyone digs in to build something truly different. Our mission is to make life easy for students, landlords and businesses trying to navigate the complicated world of utility bills. We thrive on challenging the norm.

 

A bit about the role

This is a brand-new role which will undertake complex analysis of data to help us make informed decisions and improve business performance. It is ideal for a recent graduate looking to expand their experience in the workplace. 

You will use data driven science to provide insights which help to solve business problems. You will need to understand our data, validate complex data sets and present findings in a way which is understandable by technical and non-technical team members.

You will work with a variety of stakeholders and will need to understand our business processes which drive data through the system.

You will work on a key project to improve our gross margin reporting and drive improvements to the bottom line.

You will need to be self-sufficient as you will be the sole member of the team with a data science and analytics background.

We are a small business and so there will be a lot of ‘rolling up your sleeves’ to get stuff done.

 

A bit about you

You should be able to demonstrate that you have:

  • Previous experience with Microsoft Access/SQL databases
  • Extensive experience with Microsoft Excel
  • Experience managing large volumes of data and understanding complex processes
  • Proven experience of using data to gain insights and present solutions
  • The ability to understand and interpret financial data
  • Excellent communication skills and a desire to collaborate

 

We’d love to hear from you if

  • You can demonstrate that you fulfil the expectation of the role (as above)
  • You would enjoy working in a small, dynamic business where there is opportunity to make an impact
  • You enjoy rolling up your sleeves and getting stuck in

 

What we can do for you

  • 23 days holiday (pro rata)
  • You’ll get your birthday off too!
  • Relaxed office atmosphere
  • Casual dress code
  • Employee Assistance Program
  • Vibrant, city centre location

To apply, please send an up to date copy of your CV and cover letter to careers@splitthebills.co.uk

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