Careers

Temporary Sales Agent

A bit about us

Trading for 8 years, Split The Bills is a fast paced company, here to make a difference for customers. We are a small and perfectly formed business of 28 people. The Founder is still involved in the business and this is an influential part of our culture. There’s a real buzz around the office and everyone digs in to build something truly different.

Our mission is to make life easy for students, landlords and businesses trying to navigate the complicated world of utility bills. We thrive on challenging the norm.

A bit about the role

Reporting to our Customer Onboarding Executive, you will be focused on onboarding new Split The Bills customers for 2020.

You will go above and beyond to provide our customers with in depth knowledge of our service, helping them with any queries that they have and ensuring they feel excited about using Split The Bills.

You will work collaboratively with a variety of stakeholders across the wider business, particularly our Customer Service team.

We are a small business and so there will be a lot of ‘rolling up your sleeves’ to get stuff done.

A bit about you

You should be able to demonstrate that you have:

• Excellent verbal and written communication skills
• Worked collaboratively with internal stakeholders
• Excellent organisation skills and the ability to prioritise effectively
• Strong administrative skills
• A strong work ethic with the ability to learn quickly in a fast paced environment
• The ability to on-board new customers in an outbound and inbound tele-sales environment
• The ability to work well in a target driven environment

We’d love to hear from you if

• You can demonstrate that you fulfil the expectation of the role (as above)
• You would enjoy working in a small, dynamic business where there is opportunity to make an impact
• You enjoy rolling up your sleeves and getting stuck in

You’ll have an additional advantage if

• You have experience in a similar role
• You have experience of using Salesforce or a similar CRM system

What we can do for you 

• Working from home (We are currently operating remotely due to COVID-19, so you will have the opportunity to work from home for at least the first part of your employment. We will be reviewing this on a regular basis, in line with the latest government advice.)
• 23 days holiday (pro-rata)
• You’ll get your birthday off too!
• Employee Assistance Program
• Fun, friendly and supportive environment

To apply, please send an up to date copy of your CV and cover letter to careers@splitthebills.co.uk

A bit about us

Trading for 8 years, Split The Bills is a fast paced company, here to make a difference for customers. We are a small and perfectly formed business of 28 people. The Founder is still involved in the business and this is an influential part of our culture. There’s a real buzz around the office and everyone digs in to build something truly different.

Our mission is to make life easy for students, landlords and businesses trying to navigate the complicated world of utility bills. We thrive on challenging the norm.

A bit about the role

Reporting to a member of our management team, you will be focused on delivering an effortless and excellent experience to our customers.

You will be the first point of contact for our customers and will be responsible for handling a variety of queries across multiple channels.

You will work collaboratively with a range of stakeholders across the wider business, including our Supply and Finance teams.

We are a small business and so there will be a lot of ‘rolling up your sleeves’ to get stuff done.

A bit about you

You should be able to demonstrate that you have:

• Previous experience in a similar role

• Previous experience in a fast paced, dynamic environment, and have been able to work well under pressure

• Excellent verbal and written communication skills

• Strong organisational and administrative skills

• The ability to deal with a variety of queries and situations confidently

• Worked with multiple systems and contact platforms (phone, email and Live Chat)

• Worked collaboratively with internal and external stakeholders

• It would be an additional benefit if you have experience of working with students, or in the utilities industry

We’d love to hear from you if

• You can demonstrate that you fulfil the expectation of the role (as above)

• You would enjoy working in a small, dynamic business where there is opportunity to make an impact

• You enjoy rolling up your sleeves and getting stuck in

What we can do for you

• Working from home (We are currently operating remotely due to COVID-19, so you will have the opportunity to work from home for at least the first part of your employment. We will be reviewing this on a regular basis, in line with the latest government advice.)
• 23 days holiday
• You’ll get your birthday off too!
• Employee Assistance Program
• Fun, friendly and supportive environment

This role will initially be on a 3 month fixed term contract, with the possibility of it becoming permanent.

To apply, please send an up to date copy of your CV and cover letter to careers@splitthebills.co.uk