If you’ve moved out and someone is replacing you, get in touch to let us know and we’ll contact the new housemate so they can join your utility account.

If you’ve moved out and someone isn’t replacing you, you’re still responsible for your share of the bills.

If you’ve got a new housemate, they’ll need to complete a Change of Housemate form so that we can add them to your account.

We’ll take care of closing all your utility accounts for you. All you need to do is send us gas and electricity meter readings the day you move out. We’ll send you an email with instructions on how to send these to us.

If internet is included in your Split The Bills utility contract, please leave your router connected when you move out (a charge may apply if the router is missing).

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