Closing Your Account

We’ll automatically close your account down for the end date you have provided us. 

You’ll need to provide final meter readings for your gas, electric and water just before you move out. 

You can change the date your account is closing if you need to stay with us a little longer, or if your tenancy ends on a different date to your Split The bills account.  

You’ll need to let us know at least 35 days before your original end date so we can close your services down for the right date.  

Simply give us a call on 0330 053 9350 or send an email to [email protected], and we’ll get it sorted for you. We’re around from 9am to 5pm every weekday. 

We’ll get cracking with closing all your services for you and calculate any changes to your bill.   

You’ll need to provide closing meter readings for your gas, electric and water just before you move out.   

You don’t need to return your router and you can go ahead and dispose of it yourself or leave it at the property.  

No, you don’t need to return your router and you can go ahead and dispose of it yourself or leave it at the property.