Your monthly payment covers all standard costs for the services we supply to you, however, sometimes there are one-off charges which you may need to pay.
We’ll notify you in advance if a fee will be applied to your account to make sure you don’t get any unexpected bills. The fee will be included in your next monthly payment and if it affects the whole house we’ll split it equally between all housemates.
Details of all of our one-off fees can be found below so that you know exactly what to expect.
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