How It Works
Shared Bills Made Easy
Pick your services
It takes just 30 seconds to build your ideal package and get a price. Select the services you need from broadband, gas, electricity, water & TV licence.
You sign up
Once you're happy with your price, you'll need to add a few more details about you and your house. No payments are taken until all your housemates have joined and your chosen start date is reached.
Share your 'Join Link' with your housemates so they can easily sign up your account. Or add their details when signing up and we’ll help get them onboard for you.
We setup services
We’ll setup your services ready for your start date. You each make one payment to cover your share of the bills and give us regular meter readings so we can keep track of your energy usage.
Submit Regular Meter Readings
Once your energy has transferred over to our supplier, we’ll ask you to send in Gas and Electric meter readings every so often. These help us to keep a check on your energy usage.
If this will be the first time you’ve dealt with energy meters and meter readings, we’re here to make this as easy as possible.
If you’re in a Virgin Media Fibre area, installations are usually completed within 3-10 working days of your requested install date.
If your broadband is supplied by Plusnet, this will be installed by BT Openreach engineers. Every residential Broadband company, including TalkTalk, BT, Orange, O2, and Sky, use BT Openreach lines and work to the same schedule. Because of this, it can take 2-6 weeks to complete your install, depending on whether your broadband can be activated remotely or not.
It usually takes 2 to 4 weeks for Electric and 4 to 6 weeks for Gas to successfully switch your supply over to our supplier (these timescales are the industry standard). If you sign-up more than 6 weeks before your requested start date, we’ll aim to transfer your Gas and Electricity by your start date.
As with all of your services, Water is set up in bulk with the your local supplier from your account start date. When you move into your property, your water will always be available, regardless of whether you have a Split The Bills account or not. If your tenancy start date and Split account start date are different, you’ll receive a bill directly from your supplier to cover the billing period in between these dates, which will be your responsibility to pay.
We’ll request a TV licence for your property from your account start date and onwards.
Once you’ve signed up, you’ll get an account join link which you can easily share with your housemates. All they need to do is follow the link and complete their details.
Alternatively, you can add your housemates’ email addresses and mobile numbers when you sign-up and we’ll do the chasing for you. When all housemates have signed-up, we’ll let you know by email.
It’s super important to give us monthly meter readings so we can keep an eye on your energy usage. Without meter readings, your energy supplier will estimate how much energy they think you’ve used which means you could end up paying for more energy than you’ve actually used.
With us, there’s a 6 month minimum contract. Just let us know at least 30 days before your tenancy ends and we’ll close everything down for that date. If you choose to leave before the 6 months are up, you’re free to do so, but cancellation fees may apply.
With your broadband supplier, there is a minimum contract: 12 months for Virgin Media, 12 months for Plusnet Fibre and 9 months for Plusnet ADSL. If you close your account before the minimum contract, there may be cancellation fees to pay.
Once your energy has transferred over to our supplier, you’ll receive a final bill from your previous supplier which you’ll need to pay directly to them.
Get started in less than a minute.
Pick your services and get a price right here.