Your monthly payment covers all standard costs for the services we supply to your properties, however, sometimes there are one-off charges which you may need to pay.

We’ll notify you in advance if a fee will be applied to your account to make sure you don’t get any unexpected bills. The fee will either be included in your next monthly payment or a final bill at the end of your service.

Details of all of our one-off fees can be found below so that you know exactly what to expect.