Water bills are actually one of the easier type of bills to organise. Each area of the UK has just one supplier of water for the area, so there’s no need to hunt for the best deal.
There are still a few steps to follow in order to get your water bill set up.
Find your supplier
Because only one supplier operates in each area, it’s pretty simple to find who will be supplying your water. Do this on the day you move in, to keep things simple.
Contact your supplier
Once you’ve found your supplier, you need to contact them and set yourself up as a new customer. You can do this online or over the phone.
To complete your customer set up forms you will need:
Find out if you’re on a metered or standard tariff
The payment methods for water vary depending on whether your supply is metered or not. Standard tariffs are much more common than metered. However, some landlords like to make sure they’re not paying bills when the house is empty over holidays etc. so your house might be metered.
What is a metered tariff?
Water meters are very similar to any metered utility like gas or electric. A water meter simply records the amount of water you’ve used and charges you accordingly. Generally, the tariff can be higher than the usual standard tariff, but they are free to fit and if you follow some water saving tips, could save you a bit of money.
If you’re on a metered tariff, make sure to check the reading as soon as you move in.
The standard rate varies from house-to-house. You usually pay every six months.
What is a standard tariff?
Standard tariffs are based on a government survey which estimates approximately how much water your house will use.
You usually pay for these either monthly or quarterly. If you contact your supplier you can set-up direct debits.
How to pay
Almost every water supplier offers multiple ways to pay your water bills:
Find whichever is best for you. It is worth chatting with your housemates to decide which suits you as a household.
Water saving tips
Is my landlord ultimately responsible for the water bill?
Nope. Just because your landlord owns the house does not mean they are responsible for the bills inside, including bills from the previous tenant. That’s why it’s so important to organise your bills as soon as you can. Make sure you check all your utility meters, and take a reading to stop any issues with your energy providers.
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